Client Communications

Our attorneys and staff members choose to be a part of this firm. We truly care and are able to communicate our empathy and understanding of the client's situation and needs. This is a core characteristic of each HPC employee -- we reach out as much as possible to those who seek help from us.

We have been fortunate enough to develop bonds with clients that exist beyond our representation and the duration of their cases, and are proud to share some of the cards and letters we've received...

I want to thank you and your staff for the support and dedication shown to me in my time of need. Not only did I have the right attorney, but also a compassionate and empathic person who was interested in me as well as my claim. Your strength and professional acumen were always there to give me a helping hand. GG

Your expertise has given me back a life and a little light of hope. KW

You've taken a large load off my mind and my heart. You'll never know how thankful I am for the knowledge that [my son] will be cared for in the years to come. It has made it easier to face this unpleasant part of my past. CS

I hope this will remind you daily that you have taken care of a little boy - an innocent - who didn't deserve what happened to him you righted the wrong, and the world should always be grateful. KR

I have really appreciated your honesty. You've kept me informed of issues even if they weren't always easy to hear. I feel that you have treated me like an intelligent competent adult - not as a weak, injured woman. Thank you for that. This money will help secure a future for my children and myself. KB

You have given [my son] a gift far more valuable than any amount a jury could award. Your respect and friendship for him has allowed him, at least for a time, dignity. I appreciate all the time and emotion you have invested on his behalf. SW

I realize that this case was not one of your larger ones; however, having you represent me meant a great deal. You supported and showed me that I shouldn't blame myself for the failure of my doctor to detect this illness. You stood by me all the way. SA

I never had any doubts that we were in the best legal hands. I'm convinced that your reputation got us the favorable settlement amount that we agreed on. BA

Here is my heartfelt thank you for assisting me through the most difficult experience of my life. The professionalism was expected, but the caring made all the difference. You and your staff are the tops. JA

You and your staff exhibited professionalism, respect, and common courtesy throughout my ordeal. You helped ease my situation immensely by giving me that feeling of confidence with your services. Most importantly, you showed me that I was not just a client, but a human being with feelings. A person who was not only injured physically, but emotionally as well. Your attorneys and staff showed compassion and understanding while at the same time being straightforward and giving their best efforts to do the very best job possible. HG

My family thanks you from the bottom of our hearts for making the last few years easier to bear. You guided us through both the paperwork and the many emotional ups and downs along the way. Getting to know you was like icing on a cake. It was a pleasure to work with each of you and the other caring professionals in your firm. GA

It has been very hard for me to go through such a difficult time without my parents here. My dad would be so pleased and supportive of the incredible work you are doing for me. I know he is smiling and my mom is grateful. Thank you. MK

You have that rare combination of qualities that is hard to find these days - the ability to excel on a professional level and instill total trust in your clients, and the ability to make your clients feel comfortable, while maintaining their privacy and dignity. We really appreciate all the work you have done and especially appreciate you as a person. DB

Thank you for your dedication and extreme compassion. Thank you for making an absolutely horrible time in our lives slightly better. JS

I was dreading having to go through a legal battle along with trying to get well and feel well. I feel so lucky to have found you. I know you were doing your job, but I want you to know how much I appreciated your kindness and compassion. You really helped me through a difficult time in my life. GP

Thank you for your patience and understanding. I was impressed when we first met you, as I still am today, with how ethical and professional you are. I know we were very fortunate to have you representing us. I also want to thank your staff for all they have done. Please pass on our appreciation to anyone that had anything to do with our case. LA

I want to thank you for all your efforts on our behalf in settling our legal claim concerning my dad's death. We're grateful that we finally prevailed and are relieved to put it behind us now. But as gratifying as that has been, what remains with me the most is my deep gratitude for your compassionate understanding of the meaning and importance of family, and your willingness to make your knowledge available to us as we moved through the process of dealing with our loss and other preoccupations. Please convey my gratitude to your staff for their many kindnesses to us. BD